Order Management

Our Order Management Services

Since 2004, our expert team has been providing sustainable and measurable services to the textile industry. In order management processes, we offer solutions with the highest efficiency, tailored to buyer demands. By prioritizing quality at every stage, we accelerate your processes, ensure traceability, and guarantee on-time delivery.

Our Advantages

With our order management services, we optimize your business processes to ensure faster, safer, and more efficient operations.

Custom SOP Preparation: We prepare customized Standard Operating Procedures (SOP) tailored to buyer requirements.
Daily Order Tracking and Reporting: We track your periodic orders daily and make the process transparent with regular reports.
Buyer IT Systems Integration: We monitor the real-time status of your orders through integration with buyer IT systems or manual updates.
Seller Performance Measurement: By measuring seller performance in the booking and delivery cycle, we enhance service quality.
Continuous Communication and Support: We ensure continuous communication throughout the order management process, ensuring alignment among all stakeholders.
Inventory and Tracking Systems: Warehouse management integrated with modern technologies.

Learn More About Our Services

If you need detailed information about our logistics solutions and storage services, please contact us. Our experienced team is ready to answer your questions!

Frequently Asked Questions

What is an SOP (Standard Operating Procedure) and how is it prepared?

An SOP (Standard Operating Procedure) is a guide that details each step of the order management process. Based on buyer requirements, each stage, from order processing to delivery, is defined and documented in writing.

How does the order tracking process work?

We track your orders daily and provide detailed reports periodically. These reports include the order status, delivery times, and performance metrics.

How is IT system integration done?

Integration with the buyer's IT systems allows for real-time updates and tracking of orders. Manual updates can also be performed if needed.

How is seller performance measured?

In the booking-to-delivery cycle, the performance of sellers is evaluated based on specific criteria. These criteria include factors such as delivery timing, product quality, and service level.

How can I receive support in order management?

You can receive support at every stage of your order management process by staying in constant communication with our expert team. Contact us to receive detailed information.

How can I track my orders?

You can track every stage of your orders in real time. Integration with buyer IT systems ensures that the status of your orders is constantly updated. Additionally, we make it easier to monitor the process with manual updates.

What kind of reports will I receive during the order management process?

You can receive daily, weekly, or monthly reports regarding your periodic orders. These reports include detailed information on order status, delivery dates, seller performance, and the process of transactions.